< Back

Set-SmaServiceDeskTicket

Thu Jan 16, 2020 9:51 am

NAME Set-SmaServiceDeskTicket



SYNOPSIS







SYNTAX

Set-SmaServiceDeskTicket [-TicketID] <String> -Body <Hashtable> [-Confirm] [-WhatIf] [<CommonParameters>]





DESCRIPTION

Updates a ticket.





PARAMETERS

-Body <Hashtable>

The payload of the update, in hashtable format. See example.



Required? true

Position? named

Default value None

Accept pipeline input? False

Accept wildcard characters? false



-Confirm [<SwitchParameter>]

Prompts you for confirmation before running the cmdlet.



Required? false

Position? named

Default value False

Accept pipeline input? False

Accept wildcard characters? false



-TicketID <String>

Specifies the ticket id to update



Required? true

Position? 0

Default value None

Accept pipeline input? False

Accept wildcard characters? false



-WhatIf [<SwitchParameter>]

Shows what would happen if the cmdlet runs. The cmdlet is not run.



Required? false

Position? named

Default value False

Accept pipeline input? False

Accept wildcard characters? false



<CommonParameters>

This cmdlet supports the common parameters: Verbose, Debug,

ErrorAction, ErrorVariable, WarningAction, WarningVariable,

OutBuffer, PipelineVariable, and OutVariable. For more information, see

about_CommonParameters (https:/go.microsoft.com/fwlink/?LinkID=113216).



INPUTS



OUTPUTS

PSCustomObject







NOTES









-------------------------- EXAMPLE 1 --------------------------



PS> $processedBody = @{

'Tickets' = @(

@{

status = 1 # status ID

'custom_14' = "my value for custom_14"

'resolution' = "my resolution"

}

)

}



PS> Set-SmaServiceDeskTicket -TicketID 1234 -Body $TicketUpdate



Updates a ticket with ID 1234 with the information provided by the $body.



RELATED LINKS

Online Version: https://github.com/ArtisanByteCrafter/K ... kTicket.md